Shipping & Delivery Policy

At Sirene, we strive to provide you with seamless and reliable shipping options across Saudi Arabia. Below, you will find detailed information about our shipping process.

1. Delivery Regions

We currently deliver to all regions within Saudi Arabia, including major cities and remote areas. For international shipping inquiries, please contact our support team.

Coverage: All cities and regions in Saudi Arabia.
International Shipping: Available upon request (Contact support).

2. Delivery Time

Standard Delivery: Orders are typically delivered within 2 to 7 business days.

Note: Delivery times may vary depending on your location and public holidays.

3. Shipping Costs

Shipping costs are fixed at 23 SAR and will be applied at checkout, regardless of location.
Free Shipping: We offer free standard shipping on orders over 250 SAR.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS to monitor your shipment’s progress.

5. Delivery Issues

If the courier fails to deliver your order due to:

Incorrect address details provided by the customer.
Unavailability of the recipient at the provided address.

Additional delivery fees may apply for re-shipping the order.

6. Contact Us

For any shipping-related inquiries, feel free to reach out to our customer support team:

Email: s.d@sirenesa.com
Live Chat: Available during business hours.

Shipping & Delivery Policy